Privacy Policy

Privacy and Cookie Policy

Finance Cornwall Limited and Finance Cornwall Fund Managers Limited ("we", "us" or "our") are registered to collect and process personal data under the Data Protection Act 1998 (the "Act" for short).  Finance Cornwall Limited and Finance Cornwall Fund Managers Limited are data controllers of your personal information for the purposes of the Act.  If you want to know what personal information we hold about you, please write to us at office@financecornwall.co.uk or at 14 High Cross, Truro, Cornwall TR1 2AJ.

We respect and safeguard the privacy of the users of www.financecornwall.co.uk (the “website") and this Privacy Policy outlines how we do this, how we will collect and use your personal information (such as your name, address, country of origin, date of birth, your email address, mobile telephone number, other contact details and financial information about you and your business) and how you can limit our use of this.  Please read this Privacy Policy carefully which should be read together with our website terms and conditions.

What Information Do We Gather?

Information is gathered in two ways: (1) indirectly (for example, through our website's technology); and (2) directly (for example, when you provide information on various pages of the website or when you return information to us).

One example of information we collect indirectly is through Internet access logs. When you access the website, your numeric internet address is automatically collected and is placed in our Internet access logs.

We collect information directly from you in a number of ways, one of which is through the use of cookies. We use cookies to remember you when you visit this website to keep track of your browsing patterns and to build up a profile of how you and other users use the website.  A cookie is a small piece of information sent by a web server to the web browser, which enables the web server to collect information from the browser.  Find out more about the use of cookies on www.cookiecentral.com.

Most browsers allow you to turn off cookies.  If you want to know how to do this please look at the help menu on your browser.  However, switching off cookies may restrict your use of the website and/or delay or affect the way in which the website operates.

We also collect information when you voluntarily submit it to us.  On our website, we provide you with the opportunity to leave information about yourself on the website and to apply to us for information about products and services.  When we collect your information in this way, we will notify you as to how this information will be used.  We will also provide you with the opportunity to indicate your preferences as to the use of your information.

When responding to promotions, offers etc. by postcard, if you do not wish for your details to be used by us to send you promotions and offers, please make this clear by stating "No Offers".

Third Party Advertising Cookies

There is no third party advertising on our website, although there are links to other providers of products and services that may be relevant in your search for business support and/or business finance.

Third party sites may contain advertisements and we are not responsible to you for any information on third party websites or the privacy policies of any such third parties or any cookies generated on those sites.

Cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with information that is more relevant to your interests.

If you would like to disable any such "third party" cookies generated by advertisers or providers of targeted advertising services on such third party sites, you can turn them off by going to the third party's website and getting them to generate a one-time "no thanks" cookie that will stop any further cookies being written to your machine.

You can also visit the trade body representing these advertising bodies for more information on how to opt out of these cookies: www.networkadvertising.org/optout_nonppii.asp

Use of Your Information

Any password you provide when registering on certain parts of our website is encrypted to ensure protection against unauthorised access to your personal information.  We invest in high-quality security and do our utmost to protect user privacy.  No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website.  Any information that you send is at your own risk and may be read by others.  However once we have received your personal information we use strict procedures to protect the security of your personal information.

Any personal information gathered by or supplied to us via the website or in the post will be used in accordance with this Privacy Policy, in accordance with your wishes as indicated to us and in accordance with the Act.

We may use your personal information to:-
(i)    contact you by post or telephone to let you know about any of our products or services which may be of interest to you unless you have asked us not to.  Where we contact you about these items by email, text message, or similar electronic means we will only do this with your permission;
(ii)    ensure materials on the website are presented in the most effective manner for you and your computer;
(iii)    improve the website and to monitor website usage.

You may modify your preferences or get further information by writing to us at: The Data Controller, Finance Cornwall Fund Managers Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ or by email: office@financecornwall.co.uk.

Your preferences will be complied with.

Disclosing Your Information

We may disclose your personal information if required to do so by law or in good faith believing such action is necessary to comply with the law.  We will not sell or otherwise share your personal information with third parties without your consent except in the following instances:-
(i)    where you have agreed to be contacted by us, we may pass your personal information to third parties who provide various products and services on our behalf. Examples of such service providers include law firms and accounting firms which advise us on certain aspects of our investment business.  In all such cases we remain a data controller of your personal information;
(ii)    unless required by applicable law or if we are ordered to do so by a court, regulator or other similar body;
(iii)    as we may think necessary to protect our legal rights, a registered user or third party, or to prevent personal injury; and/or
(iv)    where we are approached by a potential buyer of our business and/or assets or in relation to any joint venture or other business arrangement.  In such circumstances we will be able to pass on your personal information to such third party's advisors and to any prospective buyer, as well as to any other relevant parties.

Accessing and Updating Your Personal Information

You have the right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please email: office@financecornwall.co.uk.

We want to ensure that we provide you with the best possible service. Please therefore always keep us updated of any changes to your personal information, for example, if your email address changes. You can do this by accessing your account pages on the website or by e-mailing office@financecornwall.co.uk.

Where We Store Your Personal Information
 
The personal information that we collect from you is stored in the United Kingdom either in our office, in accordance with our document storage policies, or on our servers which may be securely hosted offsite.

What Does Providing Us With This Information Mean?

By giving us personal information about you, you agree that your personal information can be used as set out in this Privacy Policy.  If we change the Privacy Policy, we will post the changes on this page. Please check the website regularly for any changes to this Privacy Policy.

If You Don't Feel We Are Adhering to This Privacy Policy, What Should You Do?

If at any time you believe that we have not adhered to the terms of this Privacy Policy, please notify us by e-mail: office@financeocrnwall.co.uk and we will make any efforts we can to determine and solve the problem promptly.

Privacy policy last updated 31st May 2008